Worked with Deloitte’s EU law specialists, BEIS policy and the Foreign Office to understand complex regulations.
Designed the information architecture (IA) to aid navigation.
Wrote clear and intuitive titles and subheads using appropriate keywords, to help users find these official guides.
Translated ‘broken English’ content to create plain English guides that met Government Digital Service (GDS) standards.
Created simple step-by-steps.
Checked and aligned with related content on GOV.UK, linking out to it where appropriate so as not to duplicate.
Monitored user feedback once published and iterated.
